Cancellation and Refund policy
Reason for the cancellation policy:
Ramah Golf Club has a strict cancellation and refund policy for pre-paid events with no exceptions. We only require prepayment for major competitions like Golf Week where we are required to block book the courses well in advance and have to Pre-pay our host Golf courses to ensure bookings. We have a fixed number of tee times available for our major events and registrations are only confirmed after payment is received.
How to cancel:
Please cancel your booking via Golf Genius or email info@ramahgolfbali.com to inform Peter.
Timeframes:
Cancellations made 30 days or more prior to the competition start date (the competition start date for 2024 is Friday 10th of May, 2024), will receive a 95% refund. A 5% deduction is made to pay for bank/credit card processing fees.
Cancellations made between 29 days and 15 days prior to the competition start date will receive a 50% refund. This 50% reduction is made as it reduces the time available to find replacement golfers.
Cancellations made within 14 days of the competition start date cannot be refunded, unless you find another player to fill your booking. Please contact info@ramahgolfbali.com.
Shirt order cancellation: As the shirts will be ordered well in advance of the Event, refunds for shirts cannot be given once the order has been placed. As a guideline the shirts will be ordered approximately Monday 11th March so the last date for Shirt changes or cancellations is Friday 8th March. The amount that will be deducted from any refunds after the shirt order cut-off date is A$40 per shirt.
Travel insurance:
Ramah recommends that members travelling from overseas purchase travel insurance that covers event cancellations in order to cover losses from unforeseen circumstances such as accidents, illness and flight cancellations.
Refunds: Any requested refunds will only be paid after the completion of the tournament.
For any other information please refer to the Tournament terms and Conditions.